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Last updated: March 2026
MarocHub ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you use our platform at maroc-hub.com.
When you use MarocHub, we collect information you provide directly (name, phone number, email address, and profile details), information generated by your use of the platform (listings posted, orders placed, messages sent, pages viewed), and technical data (IP address, browser type, device identifiers, and cookies). For sellers and verified partners, we may also collect business registration details, national ID (CIN) images for verification, and bank account information for commission payouts.
We use your information to operate and improve the MarocHub platform, process transactions and send order confirmations, verify seller identities and prevent fraud, send notifications relevant to your activity, personalise your experience and show relevant listings, comply with legal obligations, and communicate platform updates and promotions (you can opt out at any time).
We do not sell your personal data. We share your information only with: other users as necessary to complete transactions (e.g. your name and phone number are shared with a seller when you place an order), service providers who help us operate the platform (hosting, analytics, payment processing), and authorities when required by Moroccan law or court order.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting [email protected]. Some data may be retained for legal compliance purposes after account deletion.
Under Moroccan Law 09-08 on the Protection of Personal Data, you have the right to access, correct, or delete your personal data. You may also object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at [email protected].
We use cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform usage. You can manage cookie preferences at any time. See our Cookie Policy for details.
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and role-based access controls to protect your data. However, no system is completely secure and we cannot guarantee absolute security.
We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of MarocHub after changes take effect constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at [email protected] or write to MarocHub, Casablanca, Morocco.